View from Percival Landing, Olympia, WA

Medical Management

Utilization Management

The staff in the Utilization Management Department at PSW are trained and experience in many aspects of health insurance. They are available to answer questions regarding benefit coverage, Medicare regulations and authorization requirements daily from 8:00AM to 4:30PM.

The nursing staff is experienced in care management, Medicare regulations and case management. They can assist with resource information, direct admission to skilled nursing facilities and discharge planning. Nurses are available during regular office hours, they have voicemail for after hours messages and an on-call nurse for emergencies.

The UM/QI Committee is responsible for the oversight of both the Utilization Management and Quality Improvement programs.  The committee meets on a monthly basis.  Participation is open for PSW physicians. 

UM/QI Committee

Michael Herring, MD, Medical Director, Chair

Darien Heap, MD

Shane Son, MD

David Tollefson, MD

Robert Marlan, MD

Quinton Nguyen, MD

Devin Sawyer, MD

Mariella Cummings, CEO

Beverly Roder, RN, CCM, UM/QI Manager

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